FAQs

Victoria Park Plaza | 2 - 3 October 2018

FAQ

Registration and Payment

How can I register for GE Basments and Underground Structures Forum?
You can register for the GE Basments and Underground Structures online. Alternatively call  020 3033 4296 or email adam.hassan@emap.com and our Delegate Manager will contact you directly. If you have a VIP code, please have this ready to quote when registering by phone or web and when contacting the team regarding a booking already made.

Can I reserve my place?
In order to guarantee your place you need to register. Payment is due within one month of registering your place or prior to the GE Basments and Underground Structures Forum date depending on which one is closer. If you would like to reserve your place please email conferences@emap.com and we will organise this. Please note, this does not guarantee your place.

How can I pay?
Credit/Debit Cards - We accept all major credit and debit cards.
BACS/CHAPS - You are able to transfer funds directly into our bank account:

Account Number:  40484963 GBP
Account Number:  42185521 Euro
Account Number:  42185513 USD
Sort Code: 60-00-01
IBAN GB28NWBK60000140484963
Swift Number: NWBK GB 2L (for overseas customers)
Account Name: EMAP Publishing Ltd 

If you are paying prior to receiving the full invoice please use the conference code and delegate's name as reference. If paying after receiving an invoice please use the account and invoice numbers as reference.

When should I pay for the GE Basments and Underground Structures?
Payment must be received prior to GE Basments and Underground Structures Forum. If the booking is made 31+ days away from event full and cleared payment is due 30 days from invoice date. If booking is made 30 days or less from event full and cleared payment is due immediately. Our credit control team will follow up on all outstanding amounts as they become due.

If full and cleared payment has not been received prior to the invoice due date, or if no invoice was requested, by the event start date then, at our discretion, you may be asked to make payment using a credit card on the day.

Once your booking has been received you are liable for all outstanding payments for your delegate place, therefore non-attendance at an event still incurs the fees owed.

When will I receive confirmation that I am registered?
You will receive a confirmation via email within 24 hours of receipt of your registration.

What company name will appear on my bank or credit card statement?
Emap Publishing Limited  

What details will be captured during my transaction?

Transaction Reference Number
Transaction Date
Transaction Amount
Bank Card Summary. Full bank card details are NOT stored.
VAT Rate and VAT Amount Paid
Post Code

Who is your Payment Gateway provider?
DataCash

What are your contact details for payments or if I have any further questions?

Phone:  020 3953 2101
Email: george.thornton@emap.com
Email for bank transfer remittance: salesledger@topright-group.com

GE Basments and Underground Structures Forum Attendance

What is the cost of attending GE Basments and Underground Structures Forum?
Prices can be found on the pricing page.

What does the GE Basments and Underground Structures Forum fee include?
Your registration fee includes attendance at the event, access to conference sessions, access to sponsors/exhibitors and refreshments as standard.

I have two discounts I would like to use for GE Basments and Underground Structures Forum registration; can I use both of them?
No, we do not combine discounts but we will honour the discount that is better for you.

What is the team discount policy?
To discuss team discounts please call   020 3033 4296. Team discounts must be booked and paid for at the same time.

Where can I view the Exhibitor List?
Request the Exhibitor list by emailing conferences@emap.com

Where can I view the Attendee List?
The attendee list is not made available to delegates. To request a sample please email conferences@emap.com

Can I speak at GE Basements and Underground Structures Forum?
If you are interested in speaking at the event, please email Sophie Carus. Solution providers and suppliers to the industry need to pay to participate. If you would like to participate please contact Sophie Carus.

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